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Services

Returns

We offer comprehensive returns management services for efficiently managing returns, recycling, and the entire reverse supply chain. Our expert team is committed to reducing waste, optimizing returns processes, and ensuring your products re-enter the market quickly and seamlessly. 

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We understand that the journey doesn’t end when the product reaches its destination.

Returns
improved speed and efficiency

Is outsource returns worth it?

That depends on your current structure and workflow. If your team is currently sapped managing reverse logistics associated with return volumes and processing, then it might be. Offloading returns management to a professional third-party logistics (3PL) service provider with the manpower, technology, and shipping capabilities to handle it can free up your organization’s time, producing more cost-effective shipping and handling processes. It can also boost customer satisfaction by producing a higher level of service. Outsourcing the returns process also has the potential to improve the speed of the process while ensuring your organization access to a dedicated team of logistics professionals committed to the use of cutting-edge technology.

OUR PROCESS

How Our Returns Management Solutions Work

We’ve developed a six-step process that makes it easy for you to outsource returns processes and still maintain your business’s high standard of customer service. Here’s how it works:

Warehouse
The returned product is received by our warehouse
Sort
The return is then sorted, examined, and separated by its condition
Data Display
Information on the return is logged into our WMS for tracking and analysis
Mail
Once processing is complete, you’ll be notified via email
Send
Email us back with your preferred next steps
Amazon Fulfillment Center Conveyor
Let us do the work

How Returns Management Services Help Your Business

Reverse logistics, or returns management services, help your business by handling all of your returns for you. This can reduce stress and workloads, cut down on expenses, and allow you to handle returns more quickly and in larger quantities without needing to expand your internal team. Reverse logistics make it easier for businesses of all sizes to process returns efficiently. This can be paramount for large-scale ecommerce retailers and merchandisers who tend to have a large volume of returns to process every month. Reverse logistics can also help reduce waste and save you money. Many products and materials returned can be resold or repurposed, ultimately boosting your income and lowering unnecessary losses. The goal of reverse logistics isn’t just to improve your returns process. While it has major technical benefits, the positive environmental applications make this a beneficial choice for many businesses.

Pallet Jack
easy solutions

Standard Processing

Our standard processing returns are per item. We offer easy solutions that make it possible for you to handle a large quantity of returns if necessary. Through careful inspection and product sorting, we help you manage your returns inventory easily and make the right decisions for every case.

Add-on services

We also offer a wide range of add-on reverse logistics services to help you improve your business.

Our extensive reverse logistics services are designed to streamline returns, manage inventory, and enhance overall efficiency, helping you optimize your business operations.

In addition to returns management, we also offer a wide range of add-on reverse logistics services to help you improve your business.

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The flexbility you need

Monthly Storage

Do you need monthly storage for your inventory? We offer monthly storage solutions at our NJ warehouse to give you the flexibility you need.

  • Box (Max Dim. 23″ x 21″ x 15″)
  • Pallet (Max Dim. 48″ x 40″ x 70″) Volume Rates Available

For more information or to discuss your needs, contact our team of Reverse Logistics Experts.

Get in touch