Returns

We understand that the journey doesn’t end when the product reaches its destination. That’s why we offer comprehensive product returns solutions for efficiently managing returns, recycling, and the entire reverse supply chain. Our expert team is committed to reducing waste, optimizing returns processes, and ensuring your products re-enter the market quickly and seamlessly. Whether it’s product recalls, recycling initiatives, or returned merchandise management, trust us to handle your reverse logistics needs with precision and care.

How Our Returns Management Solutions Work

1. The returned product is received by our warehouse
2. The return is then sorted, examined, and separated by its condition
4. Information on the return is logged into our WMS for tracking and analysis
5. Once processing is complete, you’ll be notified via email
6. Email us back with your preferred next steps.

Is Outsourcing for Returns Management Services Worth It?

That depends on your current structure and workflows. If your team is currently sapped managing reverse logistics associated with return volumes and processing, then it might be. Offloading returns management to a professional 3PL service provider with the manpower, technology, and shipping capabilities to handle it can free up your organization’s time, producing more cost-effective shipping and handling processes. It can also boost customer satisfaction by producing a higher level of service.

Outsourcing the returns process also has the potential to improve the speed of the process while ensuring your organization access to a dedicated team of logistics professionals committed to the use of cutting edge technology.

Value-Add Services

Restocking for Resale
If the returned item is in good condition and can be resold, we can return it to inventory.

Refurbishing or Repairing
Products that are slightly damaged or defective can be repaired or refurbished to a sellable condition.

Recycling
If the product cannot be resold or repaired, it can be recycled, breaking it down for parts or materials.

Donating
Some returned goods can be donated to charitable organizations.

Liquidating
Products can be sold to liquidators at a reduced price, who then resell them in different markets.

Destroying or Disposing
As a last resort, if the product is not fit for any of the above purposes, it can be disposed of.

Standard Processing

Per Item

Monthly Storage

Box (Max Dim. 23″ x 21″ x 15″)
Pallet (Max Dim. 48″ x 40″ x 70″) Volume Rates Available

Contact Us

For more information or to discuss your needs, contact our team of Reverse Logistics experts.